Terms and Conditions

Stampit is a product of Boxfish Studio SL (hereinafter "Boxfish Studio") which is a company governed by Spanish law, with registered office in Madrid, at C/Juan Bautista de Toledo 30, Ent. A, CP 28002, Madrid, with C.I.F. B88085279. E-mail: hi@boxfish.studio.

Abusive use

The resale or unauthorized use of the Stamps acquired by third parties that are not the account owner is prohibited.

Refund and Withdrawal Policy

In compliance with the duty of information in remote contracts established in Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, in its last revision, in effect since March 29, 2014, the information reflected in this document is made known to the consumer.

Online purchase process

The validation of an order on our website implies knowledge and acceptance of the conditions of use and purchase as expressed on this page.

After completing the purchase, the customer will receive an email with the registration of their order within a period of less than 24 hours. If you don’t receive it, check your spam folder or your server’s policy for blacklist emails.

The prices shown on our website always include 21% VAT. in Spain.

Warranty

Our customer service department has an after-sales service to solve any problem with our website and a certification and verification service, through which we try to offer fast and efficient service to our customers. If you have any questions about using Stampit, please contact us at hi@boxfish.studio and we will do our best to resolve it.

Due to the nature of the blockchain, certifications can take several minutes to confirm. If for any reason your blockchain registration fails, please contact us at hi@boxfish.studio.

Refund

In accordance with current regulations, customers have up to 30 calendar days to request a refund of their Stamp purchases. If more than 30 days have elapsed since your purchase or if part of the Stamps of the purchased pack have been consumed, you will not be entitled to a refund of any kind (neither total nor partial). Stamps given away when signing up to Stampit website are not refundable in any way.

To request a refund of purchased Stamps, send us an e-mail to hi@boxfish.studio informing us of your name, ID number or other identification document used in the registration process, username and order number. We’ll process it as soon as possible, returning the entire amount paid within 14 calendar days by the same means of payment used for the initial transaction and deducting the respective amount of Stamps from your account.

Contact us

Stampit is a trademark of Boxfish Studio S.L.
Boxfish Studio,
c/Juan Bautista de Toledo 30, ent. a
28002 Madrid
e-mail address: hi@boxfish.studio